Donation Platform Revamp
Mandated to improve the website to increase donations from individuals, as physical fundraising was halted by Covid-19.
Client
Year
2021
Industry
NGO / Non-profit
Role
UX/UI Designer
Challenge
The site had numerous accessibility errors (contrast, empty links) preventing usage, and needed to adapt quickly to a digital-first donation model.
Solution
Conducted a full accessibility audit. Led a Design Sprint from ideation to prototyping to redesign the donation flow.
Deliverables
Accessibility Audit Report + Recommandations
High-fidelity Web Prototype and mockups.
User Journey Maps.
Impact
Proved the positive impact of digital channels on donations.
Simplified complex internal strategies into a clear vision.
Fixed critical accessibility issues.
